Terms of Service
Welcome to Arrival Wagon. Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using our transportation services. By accessing or using our services, you agree to be bound by these Terms.
1. Agreement to Terms
By using Arrival Wagon’s services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.
2. Service Description
Arrival Wagon provides transportation services, including airport transfers, charters, and other related services. Details of our services are outlined on our website and booking platforms.
3. Booking and Payment
- Reservations: All bookings must be made through our official website or authorized partners.
- Payment: Full payment is not required at the time of booking. However, a deposit may be required to secure your reservation.
- Confirmation: A booking confirmation will be sent to your provided email address upon successful reservation.
4. Cancellations and Refunds
- Cancellation Policy: Cancellations made 24 hours or more before the scheduled pick-up time are eligible for a full refund of any deposit paid. Cancellations made less than 24 hours before the pick-up time may incur a cancellation fee.
- Refunds: Refunds will be processed to the original payment method within 7-10 business days.
5. Service Changes and Delays
Arrival Wagon reserves the right to modify, delay, or cancel services due to unforeseen circumstances, including weather conditions, traffic, or mechanical issues. We will notify you as soon as possible in such cases.
6. Passenger Responsibilities
Passengers are responsible for:
- Arriving on time at the designated pick-up location.
- Providing accurate and complete information during the booking process.
- Complying with all local laws and regulations during the journey.
7. Limitation of Liability
Arrival Wagon shall not be liable for any direct, indirect, incidental, or consequential damages arising out of or in connection with the use of our services.
8. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
9. Changes to Terms
Arrival Wagon reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes your acceptance of the new Terms.
10. Contact Us
If you have any questions about these Terms, please contact us at:
- Email: support@arrivalwagon.com
Thank you for choosing Arrival Wagon. We look forward to serving you!